Refunds & Cancellations

Paint Kit and Online Tutorial Policy

Due to pre-packaging and instant access to online classes after purchase, all paint kits and online tutorials are FINAL SALE. No refunds. Thank you for your understanding. In the instance that your item was damaged during shipping, please reach out to us at

*Please note: All orders will be held for pickup for 60 days from the purchase date. After 60 days, they will expire and no longer be available for pickup.

Parties & Events Policy

There is a $100 party event cancellation fee. We can refund the remaining balance up to 48 hours prior to your scheduled event. Due to the amount of prep work and paint distribution, you are still responsible to cover the cost of guests that do not show up. We appreciate your understanding.

Art Class Policy
Due to prep work and paint distribution, a full refund can only occur if you cancel at least 48 hours before the class starts. After 48 hours, we will issue a refund if we are able to fill your seat(s). We appreciate your consideration, as we typically do have a waiting list.
Summer Camps Refund Policy
Due to lots of prep work for the education, enjoyment and success of our artists, all Summer Camps are non-refundable. Thank you for your understanding and support.